Browser Requirements
For the best experience in Canvas, use the most recent stable versions of the following browsers:
- Google Chrome (Recommended)
- Mozilla Firefox
- Microsoft Edge
- Apple Safari (Version 18+ or above)
LMS & Support Resources
Canvas Knowledge Base
For “how-to” guides, troubleshooting, and platform-specific tips, visit the CSU Global Canvas Knowledge Base.
Canvas Student Mobile App
Access your courses on the go with the Canvas Student App, available for iOS and Android.
- Features: View grades, participate in discussions, and receive push notifications for due dates.
- Setup: Download the app, select “Find my school,” and search for “Colorado State University Global.”
- Download Links: App Store (iOS) | Google Play (Android)
24/7 Technical Support
If you encounter issues with login, MFA, or Canvas, contact the 24/7 Support Team via the Student Portal.
Windows Emulation for Mac Users
Certain programs (such as Information Technology or Data Analytics) require software that runs exclusively on Windows (e.g., Power BI, SAS, or specific Microsoft Access features).
Recommended: Parallels Desktop
Parallels is the most efficient way to run Windows applications on a Mac without restarting your computer.
- Why use it? It allows you to run Mac and Windows apps side-by-side.
- Compatibility: Optimized for both Intel-based and Apple Silicon (M1/M2/M3) Macs.
- Student Discount: Students can often receive a 50% discount on Parallels Desktop Pro with academic verification.
- Resource: Learn more at Parallels.com
Other Solutions
- Boot Camp: (Intel Macs only) A free utility that lets you install Windows on a separate partition. Requires a restart to switch between macOS and Windows.
- VMware Fusion: An alternative virtualization tool similar to Parallels.
Productivity & Connectivity
Internet Access
- Requirement: Broadband connection.
- Recommended Speed: 25 Mbps download / 4 Mbps upload for optimal video and multimedia performance.
Required Software Suite
- Microsoft Office 365 (web-based): Free for all CSU Global students (Includes Word, Excel, PowerPoint).
- Adobe Acrobat Reader: For viewing PDF assignments.
- Media Players: VLC Media Player or QuickTime.
Security & Authentication
- Multifactor Authentication (MFA): All students must set up two-factor authentication to access the Student Portal and Canvas. Failure to set this up will result in a loss of access to university services.
- Students will be required to install software that requires administrative access to the device (laptop or desktop).
