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The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a federal law that protects the privacy of student education records. Colorado State University Global practices in regard to student record keeping and access are based on the provisions of FERPA. The Family Educational Rights and Privacy Act (FERPA) afford eligible students certain rights with respect to their education records. These rights include:
A student who wishes to ask the school to amend a record should write the Registrar or school official responsible for the record, clearly identifying the part of the record the student wants changed, and specify why it should be changed.
If the school decides not to amend the record as requested, CSU Global will notify the student in writing of the decision and the student's right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
CSU Global discloses education records without a student's prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official is a person employed by Colorado State University Global in an administrative, supervisory, academic, research, or support staff position (including law enforcement unit personnel and health staff); a person serving on the board of trustees; or a student serving on an official committee, such as a disciplinary or grievance committee. A school official also may include a volunteer or contractor outside of Colorado State University Global who performs an institutional service of function for which the school would otherwise use its own employees and who is under the direct control of the school with respect to the use and maintenance of PII from education records, such as an attorney, auditor, collection agent, or student volunteering to assist another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for CSU Global.
Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202
Schools may disclose, without consent, directory information (designated below), collectively or individually. A student may request that the student's directory information not be released without prior written consent by submitting a "Request to Withhold/Release Directory Information" form by the end of the second week of classes. The following is considered directory information:
FERPA permits the disclosure of PII from students' education records, without consent of the student, if the disclosure meets certain conditions found in §99.31 of the FERPA regulations. Except for disclosures to school officials, disclosures related to some judicial orders or lawfully issued subpoenas, disclosures of directory information, and disclosures to the student, §99.32 of FERPA regulations requires the institution to record the disclosure. Eligible students have a right to inspect and review the record of disclosures. A postsecondary institution may disclose PII from the education records without obtaining prior written consent of the student if it is:
As of January 3, 2012, the U.S. Department of Education's FERPA regulations expand the circumstances under which a student’s education records and personally identifiable information (PII) contained in such records - including Social Security Number, grades, or other private information - may be accessed without consent. First, the U.S. Comptroller General, the U.S. Attorney General, the U.S. Secretary of Education, or state and local education authorities (“Federal and State Authorities”) may allow access to a student’s records and PII without consent to any third party designated by a Federal or State Authority to evaluate a federal- or state-supported education program. The evaluation may relate to any program that is “principally engaged in the provision of education,” such as early childhood education and job training, as well as any program that is administered by an education agency or institution. Second, Federal and State Authorities may allow access to the education records and PII without consent to researchers performing certain types of studies, in certain cases even when such research is objected to or not requested. Federal and State Authorities must obtain certain use-restriction and data security promises from the entities that they authorize to receive PII, but the Authorities need not maintain direct control over such entities. In addition, in connection with Statewide Longitudinal Data Systems, State Authorities may collect, compile, permanently retain, and share without the student’s consent PII from education records, and they may track participation in education and other programs by linking such PII to other personal information about the student that they obtain from other Federal or State data sources, including workforce development, unemployment insurance, child welfare, juvenile justice, military service, and migrant student records systems.
Students who have changed their legal name and wish to update their academic record should complete a Name Change form and submit it with the appropriate documentation through the Student Portal.
A copy of a signed, valid Social Security card is required for all name changes along with one of the following: a State Driver's License, Passport (U.S./International), U.S. Resident Alien Card, U.S. Military ID, Indian tribe's enrollment card, or U.S. Bureau of Indian Affairs identification card containing the signature and photograph of the individual. Documents must be legible and valid at the time of being submitted.
All CSU Global students are assigned a random six-digit student identification number. Students are requested to use this number when requesting information from the school. Students may request student ID cards through the Student Portal.
CSU Global may request that students submit documents to the Student Portal. Unless a different return method is specified, students are responsible for returning/submitting any requested documentation through the Student Portal to allow tracking of document receipt and minimize the possibility of document loss.
All course assignments must be submitted via the online Learning Management System for that course. Students encountering technical difficulties should contact Tech Support for assistance. Students are responsible for checking to ensure that all work has been submitted accurately.
Students have access to prior courses for 75 days from the Canvas homepage. Students are responsible for saving copies of all assignments as CSU Global cannot provide access to closed courses to retrieve copies of assignments.
Email is an official means for communication within CSU Global and, therefore, CSU Global has the right to send communications to employees and students via email and the right to expect that those communications will be received and read in a timely fashion. All communication from faculty and staff to students must be sent through their official CSU Global email account and not through a personal email account.
All students are assigned a CSU Global email address that will be the official address for communication with students.
Following University Withdrawal or Academic Suspension, CSU Global email accounts may be deactivated until the student is reinstated with the university. Students should review their profile in the Student Portal to correct/modify their secondary email and ensure continued communication with CSU Global.
Employees and students are expected to check their official email frequently and on a consistent basis to stay current with CSU Global communications. CSU Global recommends employees and students check email daily.
Students may have their CSU Global email address redirected to another email address. However, CSU Global is not responsible for the handling of email by outside vendors. Having email redirected does not absolve a student from the responsibilities associated with communications sent to the student's official email address. CSU Global employees, including part-time faculty and staff, may not have their CSU Global email redirected to any other email address.