Enrollment Status Policies

Enrollment Status

Enrollment status is determined by the number of credits the student has completed or is pursuing within a trimester. Credit requirements for enrollment verification (i.e., health or auto insurance, loan deferments) are as follows:

Undergraduate Students:

• Full Time (12 or more credits)
• Three-Quarter Time (9-11 credits)
• Half Time (6-8 credits)
• Less Than Half Time (Below 6 credits)

Graduate Students:

• Full Time (6 or more credits)
• Three-Quarter Time (4-5 credits)
• Half Time (3 credits)
• Less Than Half Time (below 3 credits)

Please note: Enrollment status may differ from the schedule recognized by financial services

Continuous Enrollment

Continuous enrollment for undergraduate students is defined as a minimum of six (6) credits during a trimester.

Continuous enrollment for graduate students is defined as a minimum of three (3) credits during a trimester.

Continuous enrollment is required for some scholarship and tuition guarantee programs. In addition, students who do not enroll in and attend at least one (1) course for a period of one (1) year will be withdrawn from the university, must apply for re-admission, and are subject to any new policies, procedures, and degree requirements in the catalog at the time of re-admission.

CSU Global has the right to register students to maintain their continuous enrollment requirements. It is the student’s responsibility to drop/unregister within university drop deadlines if they are unable to maintain continuous enrollment. Students who are not meeting academic requirements or who do not participate within the first week of the term will be automatically unregistered based on our SAP and attendance verification policies. 

Leave Of Absence

CSU Global offers students in good academic standing and not subject to disciplinary action the opportunity to request a Leave of Absence (LOA).

LOA is designed for the student who takes a break in the course of study for more than two 8-week terms, but intends to return at a later date. In accordance with Title IX, a leave of absence will also be permitted due to pregnancy, childbirth, false pregnancy, termination of pregnancy, and recovery therefrom for a period of time as deemed medically necessary by the student’s physician.

Before considering an LOA, students should determine whether a formal LOA is necessary. Students who are receiving financial aid, scholarships, and tuition guarantee programs should consult with their Student Success Counselor about the guidelines of LOA and the potential impact on student financial aid eligibility and obligation. Students with outstanding student loans should consult with Student Financial Services to determine whether LOA could jeopardize their deferment status.

LOA is defined as a voluntary leave from a program of study for more than two (2) terms (16 weeks). A student may take a LOA a maximum of four times during his or her course of study before requiring re-admission. If the LOA or any consecutive non-enrollment time equals or exceeds one (1) year, then re-admission is required.

The LOA must be requested and approved before the first day of classes in the term in which the leave is desired. A LOA may be requested for medical, family, work, military, and personal/other reasons. The academic records of the student on a LOA will remain in active status. The student is responsible for resolving any outstanding grades of Incomplete (I) prior to beginning a leave of absence.

A student must complete and submit the LOA Request Form. Eligibility for the request will be checked and a decision will be made based on grades issued through the previous term. Students are responsible for furnishing any documentation required as part of the review. Students can request an extension to an existing LOA by submitting a request and supporting documentation. Financial Aid recipients are limited to a maximum of 180 days for leaves of absence.

Military Leave Of Absence

The Military Leave of Absence is designed for CSU Global students who enter military service or receive orders to relocate to an area not conducive to online asynchronous learning. The student requesting Military LOA must have made plans to complete or withdraw current courses and is seeking to delay future registration due to military service. Military students, their spouse, or dependents who are considering withdrawing from current coursework due to deployment, should first discuss all options with their faculty, and Student Success Counselor. Students must submit a copy of their orders along with the LOA Request Form prior to departing. Approved students will be reinstated in their original degree program upon returning to the school and will be grandfathered under the original tuition rate. This period of time may not exceed the end date on the orders submitted to the school. Please note that during this interim period, the school will not report the student as actively attending. Institutional requirements concerning the 10 year time limit to complete the degree still apply. Military students who are also financial aid recipients should contact Student Financial Services for additional information related to loans.

Students must submit a copy of their orders along with the LOA Request Form prior to departing. Approved students will be reinstated in their original degree program upon returning to the school and will be grandfathered under the original tuition rate. This period of time may not exceed the end date on the orders submitted to the school. Please note that during this interim period, the school will not report the student as actively attending. Institutional requirements concerning the 10 year time limit to complete the degree still apply. Military students who are also financial aid recipients should contact their advisor for additional information related to loans.

Re-Admit Students

Undergraduate Students re-admitted to CSU Global must fulfill the requirements in the general education program, as well as changes to their major/specialization in effect at the time of readmission. Graduate students re-admitted to CSU Global must follow degree requirements current at the time of re-admission.

Withdrawal

Students may request to withdraw from either their course(s) during a selected term or from the university entirely. The following section describes withdrawal options available.

Withdrawal (From A Course)

Immediately following the end of the drop period, students may withdraw from a course and receive a grade of W (withdrawal) on the academic record. Students may withdraw at any time until the start of Week 6. Tuition and fees will not be adjusted for course withdrawals during this withdrawal period. Course withdrawals may be initiated by the student through the Student Portal and are processed with the Office of the Registrar. Prior to course withdrawal, students are advised to consider other options. Withdrawal from a course may have an adverse impact on your chosen finance option, including, but not limited to, federal financial aid, military benefits, and employer reimbursement or direct bill. We may be required to return funding, resulting in a balance on your student account. Outstanding grades of Incomplete (I) will be resolved into the appropriate final grade prior to the completion of the Withdrawal process. Students should contact Advising@CSUGlobal.edu with questions prior to initiating a course withdrawal.

Withdrawal (Military)

If military obligations interrupt the academic work of a member of the armed forces registered for courses, the student may ask instructors for an early termination of his or her courses. Early terminations may include, but are not limited to: 1) a grade of W; 2) an incomplete (I) grade, if there is any chance the student will be able to complete the course requirements; or 3) an early final examination and course grade. For optoin 1, students may complete the course withdrawal as outlined in the above section. For options 2 and 3, it is the student’s responsibility to make such a request in writing to the instructor. After the student and instructor have agreed on the terms of early termination, the agreement must be approved in writing by the Provost or his/her designee. Students on extended Military LOA may fall into this category. Contact student.success@csuglobal.edu for additional information.

Withdrawal (Retroactive)

Students may request that all grades in previous terms be retroactively removed and replaced by entries of “W” grades on their transcript if they have experienced, during that term, unexpected health and/or personal problems so severe that they could not reasonably have been expected to complete the term satisfactorily. A retroactive withdrawal is not allowed if a student has already earned a degree from CSU Global and the term being requested is prior to the degree conferral. An approved retroactive withdrawal will have no impact on any financial balance owed to the university.

The requests must be submitted with supporting documentation to the Student Portal within 30 days of the end of the term. Once received, these requests will be reviewed after the end of the term by the Student Appeals Committee, which will make a decision for approval or denial of the request.

Appropriate documentation should include direct information from a professional who can attest to the student’s claim of illness or legal issues and speak clearly to the difficulty that was encountered by the student during the term from which the withdrawal is being requested.

The retroactive withdrawal option is not intended for students who miss the course withdrawal deadline. Students should contact their Student Success Counselor for more information regarding Late and Incomplete policies. Retroactive withdrawal applies to every course for a particular term and cannot apply to selective courses within a term.

Withdrawal (University)

Immediately following the end of the drop period, students may withdraw from all courses in a term according to the university withdrawal policy.

Students who are planning to leave the university, for any reason, must file a University Withdrawal Form prior to departure. Students who withdraw from the university prior to the end of a term will receive grades of “W” in all courses in which they are currently enrolled. Tuition and fees will not be adjusted for students who withdraw. University withdrawals must be processed with the Office of the Registrar. Students who formally request for university withdrawal may re-apply for admission in the future. Regardless of the time period of non-attendance, students will follow the catalog requirements and tuition rate in effect at the time of re-entry. Students who do not formally request for university withdrawal will be considered in good standing as long as they have taken at least one (1) course within a 12-month period.

Students who withdraw from the university retain limited access to their Student Portal for account information and some student services.

Outstanding grades of Incomplete (I) will be resolved into the appropriate final grade prior to university withdrawal.

Withdrawal (Administrative)

CSU Global may choose to administratively withdraw students from courses in certain circumstances. Aside from academic or disciplinary reasons, students who do not attend CSU Global for a period of time that exceeds 12 months (six non-overlapping 8-week terms) will be withdrawn from the university. After withdrawal, students seeking reinstatement must complete a re-entry process. These students will follow the catalog requirements and tuition rate in effect at the time of re-entry. Certain qualifying students on Military Leave of Absence are exempt. Contact student.success@csuglobal.edu for further details.

Students who are administratively withdrawn retain limited access to their Student Portal for account information and some student services. Please contact a member of the Student Success Team with questions and review the Email Acceptable Use Policy for additional information.

Outstanding grades of Incomplete (I) will be resolved into the appropriate final grade prior to the completion of the Administrative Withdrawal process.