Online Undergraduate Certificate in Information Technology Operations 

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Turn Your Interest in IT into Your Dream Career

Become a sought-after IT professional in our digital world by gaining a working knowledge of all things technology and computers. Some specific job responsibilities might include the following:

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Service, operations, and maintenance of IT systems.


Systems evaluation and analysis.

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Operations analysis.


Programming and troubleshooting.


What will I learn in this certificate program?

The Undergraduate Certificate in Information Technology Operations provides students with the skills necessary to secure employment in the highly dynamic and fast-growing technology industry. Students are prepared to apply broad problem-solving solutions to information technology issues with an emphasis on service, operations, and maintenance. Additionally, students completing this certificate program are equipped to enter a variety of IT operations positions such as network or computer system administrators, computer technicians, network technicians, and other technical roles.



This 18 credit-hour, stand-alone program consists of six, three credit courses:

  • ITS310 Introduction to Computer-Based Systems
    This course is an in-depth study of personal computer hardware, peripherals, and interfaces. It prepares students for the Essentials portion of the CompTIA A+ certification exam. Students are prepared to diagnose, troubleshoot, and maintain personal computer systems. It also provides a detailed overview of common peripheral devices and discusses how to connect them to personal computers. A simulated lab environment is incorporated into the course.
  • ITS315 Introduction to Networks
    This course provides an overview of computer networks including operating systems, networks, the internet and information system design, and the roles and responsibilities of technology professionals. Students are prepared for CompTIA Network+ and Testout Network Pro certification exams. Students also learn about wireless network and network security, and develop the ability to diagnose and troubleshoot common networking problem and issues.
  • ITS320 Basic Programming
    This course provides a detailed overview of fundamental programming, design, and testing concepts using Python. Students are introduced to the fundamentals of Python scripting and will become proficient in writing modular Python classes. At the core of class method development, students will write Python methods using lists, dictionaries, conditional logic, and looping controls. Recommended Prior Course: ITS310. (This course is also offered through SSA. Credits earned using this option will appear on transcripts with an “S” suffix.) Course not eligible for Prior Learning Assessment (PLA) credit.
  • ITS350 Information Systems and Security
    Education in the need for security, planning, cryptology, and security technologies. Prepares students for CompTIA Security+ certification exam.
  • ITS410 Database Management
    This course teaches students to design, implement, and use database management systems. Students gain a working knowledge of available software packages, concepts of query languages, software integration services, and security considerations. Students will also learn fundamentals of structured query language (SQL) in developing common queries and reports. (This course is also offered through CBE. Credits earned using this option will appear on transcripts with an "EX" suffix.)
  • ITS430 Network Enterprise Solutions
    ITS430 Network Enterprise Solutions provides students with the skills and knowledge necessary to deploy, configure, and manage Microsoft Windows Server 2016, a powerful and complex operating system. Over the next eight weeks, you will learn a great deal about Windows Server 2016. This course aligns with, and prepares student to obtain, the Microsoft Certified Solutions Associate (MCSA): Windows Server 2016 certification 70-741: Networking with Windows Server 2016. Prerequisite: ITS315. Course not eligible for Prior Learning Assessment (PLA) credit.


Regional accreditation by the Higher Learning Commission (HLC) means your certificate comes from a top quality, trusted university.


In The Best Colleges’ Best Online Bachelor’s in Cyber Crime, CSU-Global’s Undergraduate Certificate in Cyber Security was ranked #20 out of 25.


Best Value Schools ranks CSU-Global third in their Best Colleges in Colorado lineup.


U.S. News & World Report ranks CSU-Global #9 in their list of the Best Online Bachelor’s Programs.


Guide to Online Schools identifies CSU-Global as one of the top military-friendly online institutions.

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Why You Should Earn Your Online Undergraduate Certificate

In today’s evolving and unpredictable economy, stackable credentials are an important tool you can utilize immediately, while also building credits toward a full degree. With an undergraduate certificate from CSU-Global, you prove proficiency in a specific subject with your stand-alone, transcribable, nationally recognized credentials. Get promoted, switch industries, or work toward a full degree. And with our Tuition Guarantee, your affordable tuition rate won’t increase over time. Now is the time to get the career respect you deserve by increasing your market competitiveness.



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Learn Valuable Skills

As a student in the Undergraduate Certificate in IT Operations program, you will gain a wealth of real-life skills to use in your IT career. Specific learning outcomes include…

  • Gain technology certification exam preparation.
  • Comprehend the theoretical and applied uses of information technology in various business applications for problem‐solving.
  • Apply knowledge and skills in system analysis and design, network design and administration, database design and development, operating systems, software and web application development, and IT security.
  • Acquire technical skills in programming and technology troubleshooting.

Career Outlook

CompTIA and Microsoft Aligned

This program is aligned with CompTIA and Microsoft certifications. CSU-Global students are also eligible to purchase discounted test vouchers for qualifying exams.

80% of Alumni Working in Their Field

Bachelor’s of Information Technology alumni from CSU-Global report high rates of working in the field of information technology after completing the program.

$131,600 Average Annual Salary

According to the Bureau of Labor Statistics, the average IT hourly wage is more than $63 per hour.

Network Administrator, Information Systems Manager, Computer Technician

Job titles reported by CSU-Global alumni after after completing the information technology program.

Finish Faster and For Less with Alternative Credit Options

Credit by Exam

You can get credit by taking exams for what you have already learned.

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Self-Study Assessments (SSA)

CSU-Global will help you prepare to earn course credits for taking a proctored exam for specific content areas.

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CSU-Global Prior Learning Assessment (PLA)

Earn credit for what you have already learned in your career or other educational experience.

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