Derrick Pope is the Director of Enrollment at Colorado State University-Global Campus. He recently launched one of the first gamified enterprise experiences for higher education employees at CSU Global. Throughout this monthly, 4-part series, Derrick will let you in on his planning and implementation process, objectives, successes, struggles, and advice on how you can use employee gamification to advance your workforce.
In part 1 of the series, “Internal Gamification: First Steps to Winning Success” Derrick identifies two questions you need to define before moving toward gamification. Then you’ll learn the 4 steps necessary before selecting the solution that best fits your organization’s goals.
For several years I’ve explored the possibility of using gamification in higher education administration. While most businesses implement gamification with the goal of motivating customers or users to complete a series of tasks, I wanted to apply this concept to further develop employee skills internally.
Luckily, I found CSU Global, an institution open-minded and innovative enough to support me as I move forward with a gamified enterprise system within our workplace. This project meant so much to me that I brought it up in my interview for my current position almost two years ago. Now having launched the solution last month, I want to pass on what I’ve learned to help other businesses further develop their employees.
Through a series of articles published here on The Global Broadcast, CSU Global’s blog, I will recount what I’ve learned throughout the process, provide guidance on selecting a provider, and discuss implementation and optimization.
Welcome to my road to employee gamification!
In case you aren’t familiar with the concept, gamification is the process of adding game elements to existing systems to encourage participation and engagement. Since this series assumes a basic understanding of gamification, here is a resource from Mashable explaining the concept in more detail.
Before you step foot on the road to gamification you need to clearly answer two simple questions…
- What are you trying to accomplish with gamification?
- How are you going to achieve those goals?