Becoming a successful Human Resources (HR) leader requires more than being a people person, and there are many ways to achieve and maintain success in a Human Resource Management role. In addition to having a Human Resource Management degree and joining a professional organization like the Society for Human Resource Management (SHRM), here are some skills and qualities that can help you excel in Human Resources Management.
Skills of a Successful HR Manager
- Financial Management - Human resource managers are often responsible for compiling and analyzing reports related to employee statistics, as well as planning out salaries, workplace tools, and programs in accordance with departmental and company budgeting.
- Technology - For HR managers to remain current with hiring, training, and payroll practices, some knowledge of technology and various software systems is needed.
- Policy and Law - A great HR Manager is well-versed in current labor laws and policies, which are constantly changing. It’s important for a person in this role to plan company policy and strategy according to the national and industry employment standards, ethics, and laws.
- Decision-Making - HR Managers are often tasked with firing and hiring employees. This often requires evaluation of their performances and how they fit in with the company’s culture, mission, and values. It is also vital for a Human resources manager to know and implement conflict management, along with any potential legal or ethical consequences associated with their decisions.
Qualities of a Successful HR Manager
- Compassionate - Being a successful HR manager calls for compassion toward employees of all backgrounds. When employees approach with personal or sensitive issues that may affect their well-being and ability to do their jobs, it is essential to offer career-relevant support, resources, and a listening ear.
- “A Leader” - Retaining employees and helping advance their development within a company requires leadership skills and dedication to improving employee productivity, engagement, and performance.
- Adaptable - Workplace policies, organizational structures, and employee responsibilities are constantly evolving. It takes flexibility and openness to changes in order to lead company-wide adaptation to new legal, ethical, cultural, and corporate developments and processes. A top-level human resources manager is equipped with the knowledge necessary to balance measurable skills with more abstract qualities. Of all human resources managers’ responsibilities, they must be patient in dealing with employees, a company’s greatest asset. An HR Manager’s ability to attract, maintain, and engage talented individuals who will contribute to the company’s expansion is of the utmost importance.