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Learn to Lead Effective, Efficient Processes

Operations supervisors are managing increasingly complex workflows in organizations across the globe. If you’re ready to grow your skill set and showcase your experience to your current (or future) employer, the Undergraduate Specialization in Operations Management and Supervision can help you achieve that objective.

In this program, you’ll learn how to evaluate manufacturing processes for efficacy and efficiency, and then provide recommendations on ways to improve organizational performance. Courses will cover finance, leadership, strategic and critical thinking, decision-making, and business governance.



This program consists of five lower-division online operations management and supervision courses for a total of 15 credit hours.

  • OPS400 Operations Management
    This course provides students with an understanding of process and product development, quality improvement, and the tools utilized in the production of goods and services. Students learn concepts regarding operations, quality, and process management, and evaluate how these concepts can be used to gain a competitive advantage in the industry. Students also learn how mathematical models are used to assist in making decisions in regard to operations, inventory, quality, and materials requirements. (This course is also offered through CBE. Credits earned using this option will appear on transcripts with an “EX” suffix.)
  • OPS402 Financial Performance in Operations Management
    This course prepares learners to understand the role of financial performance in the management of an organization's processes and services, as well as its influence on an enterprise's financial viability. The course focuses on the integration of operations management and financial management. Students learn the reasons asset management is an essential organizational process and the benefits of organizations supporting international standards. (This course is also offered through CBE. Credits earned using this option will appear on transcripts with an “EX” suffix.)
  • OPS404 Leadership in Operations Management
    This course focuses on the leadership and supervisory roles and responsibilities of a manager in the context of operations management. The course includes the following topics: leadership, human capital, labor relationships, work environment, diversification, and workplace culture. The definition and importance of each topic will be discussed within the context of students' own workplace as well as across different organizations and industries.
  • OPS405 Managing the Supply Chain
    This course provides the student with an examination of the concept and design of supply chains for manufacturing and service organizations. Specific emphasis is placed on the management of those supply chains, including management of purchasing, contracting, costing, working with vendors, and working with customers. Students analyze the innovative capabilities of effectively managed supply chains and the overall effect those supply chains can have on the bottom line for an organization.
  • PJM400* Project Procurement and Contract Management
    This course examines the procurement-management knowledge aspect of project management. A critical component is obtaining the appropriate resources from external and internal vendors, which is the responsibility of the project manager. Students will learn the process of acquiring external resources through vendors and the legal requirements associated with contracts. Students will have an opportunity to study best practices regarding contract management and purchasing within a project management environment. (This course is also offered through CBE. Credits earned using this option will appear on transcripts with an “EX” suffix.)

*Those pursuing a Bachelor’s Degree in Project Management will take MGT475: Strategic Innovation and Ideas, instead of PJM400.


A specialization in Operations Management and Supervision pairs well with the following:

Why You Should Consider an Undergraduate Specialization

When you earn your bachelor’s degree through CSU Global, you can customize your degree to meet your professional goals and personal interests. With just five additional, lower-division courses, you can earn a specialization along with your bachelor’s degree. Similar to a minor, or degree concentration, an undergraduate specialization lets you explore a second area of interest. Provide proof that you’re dedicated and invested in the career you want with additional skills in the field.

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