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Learning Outcomes Assessment

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As a state university, the quality of CSU Global’s academic programs is a top priority.

This includes ensuring students are gaining the knowledge and skills required to be successful. To accomplish this, the university has a thorough and robust model for assessing student learning that helps it make continuous improvements to the curriculum and recommendations for better student performance.

Student academic performance data, linked to program learning outcomes, is gathered and analyzed twice a year.

The information in this area indicates the percentage of students who met expectations on program learner outcomes. CSU Global’s goal is for 80% of undergraduate students to meet expectations, and for 85% of graduate students to meet expectations, defined as an overall score of 85% or higher on program outcome assessments. Program improvements are made when goals are not met.

The below results are for the Fall 2017 reporting period which includes student learning data from January 2017 through June 2017.

Overall Program Results

Program Outcomes Meets Expectations
Apply problem-solving skills to both domestic and international accounting in an array of diverse settings. 86%
Assemble and analyze financial business data to produce financial and business reports. 90%
Evaluate and incorporate current technology and analytical tools and technology in performing business functions and facilitating decision-making. 95%
Identify, test, and validate processes, systems, and financial data. 88%
Analyze current and emerging ethical and regulatory issues and trends. 85%
Apply accounting and leadership skills to effectively work and communicate with others in areas of financial and organizational management. 86%
Program Outcomes Meets Expectations
Demonstrate effective written communication and analytical skills. 88%
Apply management skills in decision-making and analysis of the organizational structure. 88%
Examine ethical behaviors and legal implications of an organization in social, environmental and corporate environs. 88%
Evaluate the role of a manager in the global economy. 79%
Develop critical thinking skills for analysis in strategic planning and innovation. 80%
Program Outcomes Meets Expectations
Develop and apply basic statistical skills and quantitative reasoning for critical evaluation of quantitative information. 72%
Understand the roles, functions, and impacts of an effective criminal justice system. 84%
Examine ethical standards and issues in criminal justice processes and in professional decision making including the ever-present tension between effective crime control and appropriate civil liberties. 84%
Survey a range of theoretical approached that explain crime and apply theoretical reasoning and concepts to observations of crime and control. 82%
Analyze, from a restorative justice perspective, the needs of victims and offenders as well as the involved community as an alternative to satisfying abstract legal principals or punishing the offender. 98%
Program Outcomes Meets Expectations
Summarize the roles, functions, and impacts of an effective healthcare manager. 87%
Evaluate existing management practices to assist healthcare managers in undertaking management decisions. 83%
Identify, evaluate, and respond to common types of healthcare, finance, policy, operations management, ethical, and strategic dilemmas. 87%
Describe the value of personal and professional development, community service, and life-long learning in healthcare management. 88%
Evaluate the impact of population health and information systems and technology trends on healthcare patient outcomes. 92%
Analyze the strategic impact of human resource development and management on healthcare organizations. 90%
Program Outcomes Meets Expectations
Enhance organizational performance and create effective traditional and virtual teams through motivation, organizational culture, and change management. 95%
Address the legal and ethical implications of human resources and administration in an organizational setting. 86%
Analyze business policy and strategy in relationship to competitors. 92%
Resolve conflict by utilizing various management styles and best practices. 89%
Understand employment and compensation requirements including insurance, salary, labor, health, and safety. 92%
Cultivate training and staff development programs to promote a learning organization focused on systems thinking and continuous improvement. 93%
Program Outcomes Meets Expectations
Demonstrate effective written communication and analytic skills. 92%
Develop an understanding of the nature and purpose of human services by exploring the role and function of human services workers in a variety of micro and macro settings 96%
Analyze the impact of diversity and culture in the field of human services. 87%
Evaluate ethical, legal, and organizational influences on human services organizations. 90%
Develop intervention and case management skills. 89%
Assess administrative responsibilities in human services organizations. 98%
Program Outcomes Meets Expectations
Gain technology certification exam preparation. 89%
Acquire technical skills in programming and technology trouble-shooting. 91%
Recommend, select, and service software/ hardware systems that meet the unique information technology needs of an organization. 92%
Work both independently and cooperatively to meet the technology goals of the organization. 90%
Comprehend the theoretical and applied uses of information technology in various business applications for problem-solving. 89%
Apply knowledge and skills in system analysis and design, network design and administration, database design and development, operating systems, software and web application development, and IT security. 90%
Program Outcomes Meets Expectations
Apply managerial and business processes to information systems. 89%
Conduct systems analysis to manage complex projects. 88%
Design business intelligence solutions to meet organizational objectives. 99%
Analyze complex data to support strategic decision making. 98%
Program Outcomes Meets Expectations
Apply current theory to understand buyer behavior, define target markets, identify and evaluate market segments, and demonstrate knowledge of the 4Ps in the marketing mix (product, place, price, and promotion) and all functional marketing areas. 85%
Explain the impact of global competition, market forces and other external factors on the success and failure of specific marketing programs. 89%
Use market research tools and procedures to estimate market potential, conduct exploratory and descriptive research, forecast demand, and communicate research findings effectively. 96%
Demonstrate a working knowledge of the technological, web-based, and global developments that are changing the scope of the marketing discipline. 86%
Apply current digital technologies or web-based solutions into marketing planning. 95%
Demonstrate analytical and critical-thinking skills with direct application to business/marketing environments. 86%
Determine appropriate practices and strategies for ethical marketing decision-making and behavior. 89%
Program Outcomes Meets Expectations
Demonstrate the application of effective written communication and research skills. 90%
Apply leadership skills to strategic development and change. 96%
Identify the ethical behaviors and outcomes of decisions within a professional environment. 92%
Develop critical thinking skills for effective analysis in decision-making. 89%
Demonstrate knowledge of the organizational responsibilities of leaders. 86%
Program Outcomes Meets Expectations
Apply knowledge of project leadership theories/practical application in organizations. 95%
Apply effective written communication and research skills. 91%
Examine management control, monitoring, and value methods. 92%
Demonstrate critical-thinking skills for effective analysis in decision making. 90%
Assess costs, risks, and benefits of total quality management. 90%
Analyze the implications of diversity/culture and managing projects in an international setting. 92%
Program Outcomes Meets Expectations
Formulate strategic and effective management decisions that demonstrate a high level of knowledge of strategic planning, competitive intelligence, and ethical standards in a culturally diverse global marketplace. 92%
Demonstrate written communication skills to express ideals, research findings, data analysis, and recommendations effectively and persuasively with all organizational stakeholders using a variety of communications skills and tools. 100%
Develop comprehensive and cutting edge solutions to business problems by researching, analyzing, synthesizing and evaluating information using qualitative and quantitative analytical reasoning. 94%
Direct the effective use of technology in an organization to achieve superior organizational and individual performance, competitive advantage, and operational effectiveness within the global marketplace. 97%
Apply proven management theories and practices to resolve a wide range of organizational issues. 97%
Advance and foster a culture of innovation that uses new approaches, theoretical frameworks, and technologies to drive the economic performance of organizations. 88%
Program Outcomes Meets Expectations
Analyze how individuals and groups interact within organizations 98%
Develop knowledge of strategies that support stakeholders and enhance organizational capacity 87%
Evaluate human behavior within organizations to understanding effective leadership, organizational communication, ethical practices, and cogent decision-making principles 90%
Demonstrate the ability to create and sustain lifelong learning to promote cohesive culture within an organization; 83%
Assess current challenges of organizational leadership in historical and current contexts. 95%
Analyze and integrate theories of leadership within personal and professional contexts. 98%
Demonstrate skills for effective strategy development within an organization by completing a capstone project. 97%
Program Outcomes Meets Expectations
Identify strategies for developing, administering, evaluating, and managing educational programs. 95%
Examine various learning theories and apply teaching and assessment strategies for specific learning environments. 96%
Acquire advanced instructional and design principles. 96%
Explore and facilitate the use of contemporary and emergent technologies relevant to learning environments. 92%
Apply skills for effective program planning and development within an educational setting. 98%
Program Outcomes Meets Expectations
Facilitate the development, articulation, implementation, and stewardship of a learning vision shared and supported by educational stakeholders. 100%
Validate, nurture, and sustain a school culture and instructional program conducive to student learning and staff professional growth. 100%
Manage the organization, operation, and resources of a school to create a safe, efficient, and effective learning environment. 100%
Collaborate with stakeholders to develop systems and relationships to engage and leverage resources, from within and outside the school, to maximize the school's ability to successfully implement initiatives that better serve the diverse needs of students. 83%
Create and utilize processes to empower leadership teams that support change and encourage improvements consistent with policies, laws, and agreements. 100%
Program Outcomes Meets Expectations
Demonstrate mastery of and pedagogical expertise in the content they teach. 100%
Establish a safe, inclusive, and respectful learning environment for a diverse population of students. 100%
Plan and deliver effective instruction and assessment. 100%
Reflect on their practice and take responsibility for student academic growth. 100%
Demonstrate leadership in their schools. 75%
Program Outcomes Meets Expectations
Demonstrate mastery of and pedagogical expertise in the content they teach. 100%
Establish a safe, inclusive, and respectful learning environment for a diverse population of students. 100%
Plan and deliver effective instruction and assessment. 100%
Reflect on their practice and take responsibility for student academic growth. 100%
Demonstrate leadership in their schools. 100%
Program Outcomes Meets Expectations
Examine crime and control from a range of theoretical perspectives and from a global spectrum. 94%
Identify and read research studies in academic and scientific sources and understand them in terms of design, data collection, and analytical method. 89%
Assess and synthesize scientific evaluation research in policy analysis and recommendation. 94%
Discuss the roles, strategies, and impacts of effective leadership and management. 94%
Evaluate the role of community-based justice in preventing crime and the “revolving door” and explore strategies of engaging community in justice planning. 90%
Appreciate professional ethics for criminal justice organizations and professionals and demonstrate the ability of exercising ethical judgment in the events emerging in professional fields. 91%
Show current knowledge of high-tech and occupational crimes in cause, detection, investigation, prosecution, and prevention. No data available
Program Outcomes Meets Expectations
Demonstrate solid analytical and financial decision-making skills in a logical and coherent manner in both oral and written communication. 86%
Adapt to changing global business environments by formulating financial strategies for the global marketplace. 87%
Demonstrate a solid foundation in ethical standards for financial decision making and leadership. 94%
Apply the theory and practice of finance from a managerial perspective. 86%
Perform financial statements anaReclysis to evaluate the financial health of companies and make informed decisions. 87%
Determine the risk adjusted valuation of financial assets, such as bonds, stocks, and derivative securities. 96%
Evaluate investment projects and perform skilled security analysis, risk measurement, and portfolio management. 92%
Program Outcomes Meets Expectations
Acquire the knowledge and skills needed to identify and solve healthcare organizational problems using a systematic decision making approach. 96%
Demonstrate the skills needed to manage, develop, and motivate organizations to meet changing organizational needs in a healthcare environment. 96%
Conduct a critical analysis of problems, research, solution alternatives, and the environment in the development and execution of a strategy as it relates to the healthcare enterprise. 94%
Develop awareness of the policies, procedures, laws, and ethics of the diverse array of healthcare alternatives. 95%
Apply business administration and management knowledge to the healthcare industry within the domains of management, organizational leadership, quantitative reasoning for business, accounting, applied business research, operations management, finance, marketing, and strategic planning and implementation. 94%
Synthesize the value of personal and professional development, community service and life-long learning. 91%
Program Outcomes Meets Expectations
Manage operational and strategic issues related to social, economic, and technological changes in public and private organizations. 96%
Resolve conflict and create guidelines for conduct and behavior expectations, especially when related to law, ethics, and corporate responsibility. 95%
Administer human resource management and labor affairs such as collective bargaining and industrial relations. 90%
Recruit, hire, evaluate, and train employees in a diverse workplace through strategic planning and the development of organizational culture. 93%
Execute successful management and process outcomes utilizing performance appraisals, compensation, and training. 92%
Examine strategies, structures, and techniques to provide organizational improvements in a dynamic business environment. 91%
Program Outcomes Meets Expectations
Demonstrate technical knowledge, skills, and abilities. 97%
Apply effective and efficient technological solutions to issues in a complex enterprise. 99%
Evaluate the potential ethical and legal ramifications of information technology in a complex organization and on society. 100%
Align organizational and IT objectives for optimal accomplishment of common strategic business goals by utilizing internal staff, vendors, partners, and consultants. 97%
Recommend and execute technology-based solutions that are aligned with strategic and operational objectives of the organization. 98%
Communicate IT plans and recommendations to decision-making groups and others. 95%
Program Outcomes Meets Expectations
Develop comprehensive strategic business plans for global expansion. 97%
Understand compliance and regulatory requirements for international hiring and managing of foreign and remote employees. 95%
Evaluate the proper technologies needed to sustain and secure infrastructure, data, and proprietary information. 96%
Analyze competitive markets and the economic and political factors that affect them. 100%
Evaluate currency and exchange rate fluctuations and determine how they affect investments and financial planning. 100%
Recommend strategies to support principles of corporate sustainability, social responsibility, and ethics within a global environment. 100%
Program Outcomes Meets Expectations
Develop accounting strategies to solve organizational problems and improve performance. 85%
Apply qualitative and quantitative analyses in decision making and problem solving. 91%
Evaluate and manage ethical and legal conflicts or issues. 96%
Adapt accounting methods and practices to meet the needs of employees and leaders within an organization. 80%
Analyze and apply economic and financial concepts, principles, and theories to problems and opportunities. 89%
Communicate effectively on business issues and various corporate situations. 95%
Understand the fundamental principles and impact of accounting standards (domestic and international) as well their amendments on accounting transactions. No data available
Program Outcomes Meets Expectations
Identify and solve organizational problems using a systematic decision making approach. 90%
Apply advanced principles of project management and organizational development.. 91%
Critically analyze the environment, identify problems, and research alternative solutions in the development and execution of strategy within a global marketplace. 88%
Analyze individual/group activities and research projects. 92%
Execute strategic planning and best practices for cost and risk management, financial metrics, monitoring, and evaluation. 89%
Apply techniques for quantifying and managing the impact of change on a project. 86%
Evaluate testing, reliability, validity, and product quality data to ensure project success. 88%
Determine the primary traits and factors associated with successful leaders from a performance perspective through the use of leadership inventories and assessments. 95%
Apply ethical theories and models to global business policies, practices, and trends via case studies and scenarios. 95%
Identify requirements for staffing and managing international projects. 87%
Program Outcomes Meets Expectations
Describe and critique the objective and subjective meaning of art and humanistic scholarship within a global context. 65%
Apply critical reasoning, grounded in the paradigms of the humanities and the sciences, to academic analyses and to decisions made in everyday life. 83%
Explain and apply the theories, concepts, practices, and symbolic systems of the natural sciences; construct a framework to communicate scientific knowledge with both experts and laypersons. 85%
Integrate reasoning, critical thinking, APA style, and proper research into the arts and sciences through written communications, and, in selected English courses, develop a final writing portfolio. 82%
Describe and critically analyze the key events and broad narrative of United States history; apply historical thinking to contemporary issues. 85%
Apply logic, algebra, statistics, probability, geometry, and number theory to quantitative reasoning and problem solving. 55%
Apply social and behavioral sciences, including social media, to construct a framework for analysis of the links among individuals and communities and the constitutive roles of social organization and social power. 85%
Information Literacy Outcomes Meets Expectations
Inquiry and Searching: Explore research as a creative and iterative process informed by analytic and technology skills. 66%
Source Selection and Evaluation: Use a variety of markers to evaluate and select appropriate sources. 95%
Knowledge Creation: Synthesize knowledge and construct meaning using various sources of information. 91%
Information Use: Participate in the exchange of ideas/dialogue. 87%

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