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COVID-19 SUPPORT

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By submitting this form, I agree that representatives of CSU Global may contact me about educational services via email, phone, or text message including automated technology. Message and data rates may apply.

Colorado State University Global is closely monitoring the coronavirus (COVID-19) outbreak, and we are abiding by guidance from public health experts as the pandemic evolves.  Our utmost priority is keeping the CSU Global community safe and healthy. 

As a fully online state university, CSU Global is here to serve and support modern learners around the world. All courses and term starts are continuing on their regular schedule. Students, faculty, and staff should contact the university immediately if they have been negatively impacted and need individual support.  

Please use this page as a resource for the latest news and information about the various programs and assistance the university is providing to its community, and society as a whole, during these unprecedented times.

 

RESOURCES AND SUPPORT

Training in Online Education (FREE, Non-Credit)

  • For New Online Learners — CSU Global offered a free webinar on How To Be a Successful Online Student for students who are experiencing remote learning for the first time
    Watch the Video
  • For K-12 Teachers and Instructors — Our free Best Practices for K-12 Online Teaching course is available for teachers across the nation who are teaching in an online environment for the first time.
    Learn More
  • For Higher Education Instructors  — Our Virtual Classroom and University Design for Adult Learning introductory course explores the differences in teaching online versus in person.
    Learn More
  • For All Educators and Administrators — Our Introduction to Instructional Design course provides basic concepts, theory and practical application of instructional design. 
    Learn More

Training in Online Education (Paid, Non-Credit)

  • CSU Global is now offering a self-enroll or facilitated course in Online Teaching for Adult Learners. This course is designed to teach engagement techniques for all types of online learning and development.
    Learn More

Policy and Support Initiatives

  • The university has updated its policy to accept transfer credit for Passing (P) and Satisfactory (S) grades earned during the Spring 2020 and Summer 2020 terms from other state institutions (including 4-year and community colleges). 
    Learn More
  • A temporary admissions policy is available for graduating high school seniors who are unable to complete their ACT/SAT due to COVID-19. 
    Learn More
  • The recent COVID-19 outbreak has left many students wondering how to finance their education. Current and prospective students should contact the university to learn more about available financing options. 
    Visit our Financial Option page for more information.
  • Dual Enrollment opportunities for school districts and individual high school students who wish to earn collegiate credit through gTPathways-approved General Education courses in Colorado prior to completing their high school diploma.
    Learn More
  • The university has joined Acadeum's Course Recovery Consortium to provide students at other institutions with online access to courses currently unavailable at their home institution due to COVID-19.
    Learn More ​​​​​​

STUDENT, STAFF, AND FACULTY

Please note that CSU Global's office in Aurora may have shorter hours until further notice. Call prior to visiting please.

Click the following links for additional COVID-19 resources and information:

CSU Global knowledge sharing about online education is in the news:

In Forbes magazine, CSU Global President Dr. Becky Takeda-Tinker shares her thoughts on how the recent and emergency shift to remote learning could impact students moving forward. 

In the Chronicle of Higher Education, Dr. Heather Taft, Lead Faculty at CSU Global, shares how to quickly move a lab course online while still meeting learning objectives. 

In a webinar with EBSCO, CSU Global Director of Library Services Jeffrey Wahl presents tips for librarians on how to work remotely and support students and institutions as they move online. 

CSU Global spoke with Bridget Burns of University Innovation Alliance to discuss best practices for creating and planning virtual commencement ceremonies, a service we’ve provided to our students since 2018.

The EvoLLLution, an online newspaper for the nontraditional higher education community, recently interviewed CSU Global President Dr. Becky Takeda-Tinker and AVP of Marketing & Engagement Andy Dixon on how COVID-19 is affecting online education.

PUBLIC COVID-19 RESOURCES

STUDENT-SPECIFIC INFORMATION

  • Students should log in at portal.csuglobal.edu, then click the following links for specific information related to COVID-19: https://portal.csuglobal.edu/student/news-item/story/461
  • Please contact your Student Success Counselor for any assistance, or work with your instructors if you have concerns about meeting course-specific deadlines.
  • Espyr is CSU Global’s Student Assistance Program. They are standing by 24/7/365 to assist students free of charge for referral services or counseling. Please contact your Student Success Counselor, or check your student email for the password to access this program by phone at 866-734-5890 or online at www.espyr.com. 
  • If you’re experiencing financial hardship related to COVID-19 (i.e. change in employment or financial status), contact your Student Success Counselor to discuss alternative options. 
  • Federal CARES Act Funding (update 4/13/20) — Funds were made available through the Higher Education Emergency Relief Fund for students who were not enrolled in exclusively distance education programs.  CSU Global students will not be eligible to receive funds from this portion because we provide distance education.  

CARES Act Relief Aid

The Department of Education has allocated approximately $12 Billion for assistance to Colleges and Universities, as well as students, that have been affected by COVID-19. This funding is available exclusively to institutions with students attending a physical campus to assist with the transition to online or distance learning. Institutions who serve students exclusively through distance learning are not eligible for CARES Act Aid. Colorado State University Global works exclusively with students through distance learning and is therefore not a part of the CARES Act funding program. For more information please read the information contained in the press release below. If you have any questions or concerns, please feel free to reach out to the Financial Aid Department at (855) 212-6700 or via email at: financialaid@csuglobal.edu.

Read More

Institutional Loans

Students may request that their Institutional Loan be placed into a temporary suspension status with UNISA and CSU Global, which will suspend payments and interest between April 1, 2020 and September 30, 2020. Students who reach out to either UNISA or to CSU Global will be directed to the Financial Aid Advising team to discuss their current situation. The student will then be directed to provide relevant documentation to support their suspension request as well to complete the FA - Institutional Loan Suspension Request Form. Students who are approved for a suspension will receive a suspension through September 30, 2020. This option will be offered to students with in-school payments and students who are out of school and in a standard repayment plan. Students must also provide proof from their HR department (or other official means) that the student has been furloughed, laid off, or otherwise had their standard work hours curtailed due to COVID-19. Documentation of a layoff or loss of job can include unemployment documentation from their local or state unemployment office.

STAFF-SPECIFIC INFORMATION

  • Staff should login at portal.csuglobal.edu, then click the following links for specific information related to COVID-19: https://portal.csuglobal.edu/staff/news-item/story/459
  • Information on employee leave and sick time requirements enacted with the  Families First Coronavirus Response Act (effective April 1, 2020) is available within the staff portal. 

FACULTY-SPECIFIC INFORMATION

  • Faculty should login at portal.csuglobal.edu, then click the following links for additional information and updates related to COVID-19: https://portal.csuglobal.edu/staff/news-item/story/462
  • Please contact your program chair, mentor, or anyone on the academic leadership team with any questions to assist your ability to achieve your educational commitment to the university or to your students. 

COMMENCEMENT INFORMATION

The evolving coronavirus pandemic (COVID-19), resulting in expanding travel restrictions and safety concerns, has required the University to consider options for our planned in-person Commencement Ceremony scheduled for May 30, 2020. Based on all of the information currently available, and your survey feedback, we have made the difficult decision to not cancel, but instead to postpone our in-person ceremony until later in the year.

We hope that you will join us in the fully virtual ceremony on May 30, and/or participate in the rescheduled in-person ceremony, which will be announced by Sept. 1, 2020, if not sooner.

More information and instructions on how to register for the virtual ceremony is available on our website.