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Retention to Graduation, Learning Outcomes Achievement, and National ETS Scores

In alignment with our missionwe design each of our courses to serve working adults, allowing those who have already earned college credit to finish their degrees, or to earn their master's. Recently we received state approval to accept students with little to no college credit. To ensure student success, we have created a program especially for these students who plan on starting their college experience for the first time. We are proud to serve non-traditional adult learners, and are committed to their academic and professional success.

We provide students with the services, tools, and support they need in order to successfully earn their degrees, as well as the flexibility to allow them to work full time and meet their personal and family commitments along the way.

CSU-Global is a degree completion school that requires more than 12 transferable credit hours, and therefore does not have a first-time freshman cohort. 

Briefing Book

See our mission in action by viewing the most recent university information available, including institutional statistics, alumni survey results, and other key data in our Briefing Book.

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College Navigator

CSU-Global is proud to be listed in the National Center for Education Statistics College Navigator. For additional, detailed information and statistics, take a look at our College Navigator listing.

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Retention and Graduation Rates

+ Full Time

+ Part Time

Retention and Graduation Rates - Full Time Students
FY Retention Since Start2nd Yr3rd Yr4th Yr5th Yr6th Yr
Cohort Level Cohort Size Ret Grad Tot Ret Grad Tot Ret Grad Tot Ret Grad Tot Ret Grad Tot
Fall 2009 Bachelor 123 46% 40% 86% 17% 58% 75% 10% 69% 79% 4% 71% 75% 1% 71% 72%
Fall 2009 Master 13 54% 23% 77% 15% 46% 62% 0% 46% 46% 0% 46% 46% 0% 46% 46%
Fall 2009 Total 136 47% 38% 85% 17% 57% 74% 9% 67% 76% 4% 68% 72% 1% 68% 69%
Fall 2010 Bachelor 307 51% 30% 82% 25% 50% 75% 9% 58% 67% 5% 61% 65% - - -
Fall 2010 Master 42 50% 40% 90% 14% 71% 86% 0% 83% 83% 2% 83% 86% - - -
Fall 2010 Total 349 51% 32% 83% 24% 52% 76% 8% 61% 69% 4% 64% 68% - - -
Fall 2011 Bachelor 350 43% 36% 79% 21% 47% 68% 9% 55% 64% - - - - - -
Fall 2011 Master 50 52% 40% 92% 18% 70% 88% 4% 76% 80% - - - - - -
Fall 2011 Total 400 44% 37% 81% 21% 50% 71% 8% 58% 66% - - - - - -
Fall 2012 Bachelor 437 45% 36% 81% 16% 55% 71% - - - - - - - - -
Fall 2012 Master 74 66% 18% 84% 22% 64% 85% - - - - - - - - -
Fall 2012 Total 511 48% 33% 82% 17% 56% 73% - - - - - - - - -
Fall 2013 Bachelor 767 45% 38% 82% - - - - - - - - - - - -
Fall 2013 Master 130 64% 26% 90% - - - - - - - - - - - -
Fall 2013 Total 897 47% 36% 84% - - - - - - - - - - - -
Retention and Graduation Rates - Part Time Students
FY Retention Since Start2nd Yr3rd Yr4th Yr5th Yr6th Yr
Cohort Level Cohort Size Ret Grad Tot Ret Grad Tot Ret Grad Tot Ret Grad Tot Ret Grad Tot
Fall 2009 Bachelor 282 52% 14% 67% 31% 28% 59% 19% 39% 58% 11% 43% 54% 7% 47% 54%
Fall 2009 Master 188 66% 11% 77% 21% 48% 69% 9% 60% 68% 4% 61% 65% 2% 62% 64%
Fall 2009 Total 470 58% 13% 71% 27% 36% 63% 15% 47% 62% 8% 50% 58% 5% 53% 58%
Fall 2010 Bachelor 441 56% 12% 67% 32% 27% 59% 19% 34% 53% 10% 39% 49% - - -
Fall 2010 Master 207 68% 6% 73% 19% 46% 65% 11% 52% 63% 7% 55% 62% - - -
Fall 2010 Total 648 59% 10% 69% 27% 33% 61% 16% 40% 56% 9% 44% 53% - - -
Fall 2011 Bachelor 615 53% 12% 64% 28% 25% 53% 14% 36% 50% - - - - - -
Fall 2011 Master 280 69% 4% 73% 18% 44% 61% 6% 53% 59% - - - - - -
Fall 2011 Total 895 58% 9% 67% 25% 31% 56% 12% 41% 53% - - - - - -
Fall 2012 Bachelor 885 50% 9% 60% 27% 18% 44% - - - - - - - - -
Fall 2012 Master 328 57% 7% 64% 21% 37% 58% - - - - - - - - -
Fall 2012 Total 1,213 52% 9% 61% 25% 23% 48% - - - - - - - - -
Fall 2013 Bachelor 1,177 47% 9% 57% - - - - - - - - - - - -
Fall 2013 Master 506 57% 4% 60% - - - - - - - - - - - -
Fall 2013 Total 1,683 50% 8% 58% - - - - - - - - - - - -


Students graduating in their first fiscal year are included in the graduation rates for Year 2. Graduation rates are cumulative and based on an entire fiscal year. Retention is based upon whether or not the student attempted credit at any time in the subsequent fiscal years from their Start Fall term. For Years 2-6, if a student was retained but not graduated, they are counted as retained. If a student was both retained and graduated then the student is only counted as graduated. "Start Fall term" is determined by earliest course, rather than date started or expected start date, and aligns to SURDS/IPEDS. Full-Time and Part-Time Statuses are determined as outlined by federal methodology and are based upon credits attempted within the student's first term. Once determined, full-time and part-time status is not updated. Note that for graduate students, full time is considered nine or more credits.

Assessment Data

As a state university, the quality of CSU-Global’s academic programs is a top priority. This includes ensuring students are gaining the knowledge and skills required to be successful. To accomplish this, the university has a thorough and robust model for assessing student learning that helps it make continuous improvements to the curriculum and recommendations for better student performance.

Student academic performance data, linked to program learning outcomes, is gathered and analyzed twice a year. In addition, external data such as the ETS Proficiency Profile is used to better understand student academic growth against the national school mean and determine student progress.

Educational Testing Service (ETS) Proficiency Profile

Educational Testing Service (ETS) Proficiency Profile - Infographic

Learning Outcomes Assessment

The information in this area indicates the percentage of students who met expectations on program learner outcomes. CSU-Global's goal is for 80% of students to meet expectations, defined as an overall score of 85% or higher on program outcome assessments. Program improvements are made when goals are not met.

The below results are for the Fall 2016 reporting period which includes student learning data from January 2016 through July 2016.

Bachelor of Science in Accounting

Program OutcomesMeets Expectations
Apply problem-solving skills to diverse accounting situations including an international setting.93%
Assemble and analyze financial business data to produce financial and business reports.90%
Evaluate and incorporate current technology and analytical tools and technology in performing business functions and facilitating decision-making.94%
Identify, test, and validate processes, systems, and financial data.87%
Analyze current and emerging ethical and regulatory issues and trends.83%
Apply acquired accounting and leadership skills to effectively work and communicate with others in areas of financial and organizational management.88%

Bachelor of Science in Applied Social Sciences

Program OutcomesMeets Expectations
Demonstrate effective written communication and analytical skills.86%
Integrate social, historic, psychological, political, and economic perspectives and apply them to a professional setting.76%
Develop critical thinking, quantitative reasoning, and decision making skills.94%
Examine the principles and practices that underpin social science disciplines.92%
Analyze the impact of ethical behaviors in the decision making process within a professional environment.75%

Bachelor of Science in Business Management

Program OutcomesMeets Expectations
Demonstrate effective written communication and analytical skills.89%
Apply management skills in decision-making and analysis of the organizational structure.85%
Examine ethical behaviors and legal implications of an organization in social, environmental and corporate environs.87%
Evaluate the role of a manager in the global economy.87%
Develop critical thinking skills for analysis in strategic planning and innovation.83%

Bachelor of Science in Communication

Program OutcomesMeets Expectations
Apply leadership, critical-thinking, problem solving, creativity and strategic communication skills to a variety of communication scenarios.90%
Investigate interpersonal, intercultural, and organizational communication.81%
Evaluate the impact of diversity and culture on global communication practices.85%
Analyze ethical issues, legal environments, and organizational influences on communication effectiveness.94%
Create communication pieces using communication theories and concepts for diverse audiences and purposes through the integration of oral, written, visual, and online methods.75%
Develop professional collaborations, strategic communication efforts and knowledge-building behavior pertaining to the communication area.91%
Illustrate proficiency in organizational, media, visual, information and technology literacy.94%

Bachelor of Science in Criminal Justice and Law Enforcement Administration

Program OutcomesMeets Expectations
Develop and apply basic statistical skills and quantitative reasoning for critical evaluation of quantitative information.71%
Understand the roles, functions, and impacts of an effective criminal justice system.84%
Examine ethical standards and issues in criminal justice processes and in professional decision making including the ever-present tension between effective crime control and appropriate civil liberties.88%
Survey a range of theoretical approached that explain crime and apply theoretical reasoning and concepts to observations of crime and control.89%
Analyze, from a restorative justice perspective, the needs of victims and offenders as well as the involved community as an alternative to satisfying abstract legal principals or punishing the offender.100%
Appreciate the investigative profession as a scientific field; sample and apply physical science methods to solve forensic problems.76%

Bachelor of Science in Healthcare Administration and Management

Program OutcomesMeets Expectations
Summarize the roles, functions, and impacts of an effective healthcare manager.82%
Evaluate existing research using quantitative statistical tools to assist in healthcare management decision making.86%
Identify, evaluate, and respond to common types of healthcare ethical dilemmas.87%
Describe the value of personal and professional development, community service, and life-long learning in healthcare management.82%
Evaluate the impact of information systems and technology on healthcare processes and the securing of health information.93%
Analyze the strategic impact of human resource development and management on healthcare organizations.81%

Bachelor of Science in Human Resource Management

Program OutcomesMeets Expectations
Enhance organizational performance and create effective traditional and virtual teams through motivation, organizational culture, and change management.91%
Address the legal and ethical implications of human resources and administration in an organizational setting.88%
Analyze business policy and strategy in relationship to competitors.89%
Resolve conflict by utilizing various management styles and best practices.92%
Understand employment and compensation requirements including insurance, salary, labor, health, and safety.91%
Cultivate training and staff development programs to promote a learning organization focused on systems thinking and continuous improvement.91%

Bachelor of Science in Human Services

Program OutcomesMeets Expectations
Demonstrate effective written communication and analytic skills.83%
Develop an understanding of the nature and purpose of human services by exploring the role and function of human services workers in a variety of micro and macro settings88%
Analyze the impact of diversity and culture in the field of human services.91%
Evaluate ethical, legal, and organizational influences on human services organizations.98%
Develop intervention and case management skills.80%
Assess administrative responsibilities in human services organizations.No data available

Bachelor of Science in Information Technology

Program OutcomesMeets Expectations
Gain technology certification exam preparation.84%
Acquire technical skills in programming and technology trouble-shooting.87%
Recommend, select, and service software/ hardware systems that meet the unique information technology needs of an organization.85%
Work both independently and cooperatively to meet the technology goals of the organization.85%
Comprehend the theoretical and applied uses of information technology in various business applications for problem-solving.91%
Apply knowledge and skills in system analysis and design, network design and administration, database design and development, operating systems, software and web application development, and IT security.80%

Bachelor of Science in Management Information Systems and Business Analytics

Program OutcomesMeets Expectations
Apply managerial and business processes to information systems.94%
Conduct systems analysis to manage complex projects.93%
Design business intelligence solutions to meet organizational objectives.93%
Analyze complex data to support strategic decision making.95%

Bachelor of Science in Marketing

Program OutcomesMeets Expectations
Apply current theory to understand buyer behavior, define target markets, identify and evaluate market segments, and demonstrate knowledge of the 4Ps in the marketing mix (product, place, price, and promotion) and all functional marketing areas.82%
Explain the impact of global competition, market forces and other external factors on the success and failure of specific marketing programs.85%
Use market research tools and procedures to estimate market potential, conduct exploratory and descriptive research, forecast demand, and communicate research findings effectively.88%
Demonstrate a working knowledge of the technological, web-based, and global developments that are changing the scope of the marketing discipline.79%
Apply current digital technologies or web-based solutions into marketing planning.91%
Demonstrate analytical and critical-thinking skills with direct application to business/marketing environments.82%
Determine appropriate practices and strategies for ethical marketing decision-making and behavior.86%

Bachelor of Science in Organizational Leadership

Program OutcomesMeets Expectations
Demonstrate the application of effective written communication and research skills.86%
Apply leadership skills to strategic development and change.91%
Identify the ethical behaviors and outcomes of decisions within a professional environment.91%
Develop critical thinking skills for effective analysis in decision-making.91%
Demonstrate knowledge of the organizational responsibilities of managers.95%

Bachelor of Science in Project Management

Program OutcomesMeets Expectations
Apply knowledge of project leadership theories/practical application in organizations.90%
Apply effective written communication and research skills.88%
Examine management control, monitoring, and value methods.83%
Demonstrate critical-thinking skills for effective analysis in decision making.86%
Assess costs, risks, and benefits of total quality management.89%
Analyze the implications of diversity/culture and managing projects in an international setting.No data available

Master of Science in Management

Program OutcomesMeets Expectations
Formulate strategic and effective management decisions that demonstrate a high level of knowledge of strategic planning, competitive intelligence, and ethical standards in a culturally diverse global marketplace.88%
Demonstrate written communication skills to express ideals, research findings, data analysis, and recommendations effectively and persuasively with all organizational stakeholders using a variety of communications skills and tools.91%
Develop comprehensive and cutting edge solutions to business problems by researching, analyzing, synthesizing and evaluating information using qualitative and quantitative analytical reasoning.94%
Direct the effective use of technology in an organization to achieve superior organizational and individual performance, competitive advantage, and operational effectiveness within the global marketplace.96%
Apply proven management theories and practices to resolve a wide range of organizational issues.96%
Advance and foster a culture of innovation that uses new approaches, theoretical frameworks, and technologies to drive the economic performance of organizations.92%

Master of Science in Organizational Leadership

Program OutcomesMeets Expectations
Analyze how individuals and groups interact within organizations95%
Develop knowledge of strategies that support stakeholders and enhance organizational capacity84%
Evaluate human behavior within organizations to understanding effective leadership, organizational communication, ethical practices, and cogent decision-making principles90%
Demonstrate the ability to create and sustain lifelong learning to promote cohesive culture within an organization;82%
Assess current challenges of organizational leadership in historical and current contexts.96%
Analyze and integrate theories of leadership within personal and professional contexts.98%
Demonstrate skills for effective strategy development within an organization by completing a capstone project.97%

Master of Science in Teaching and Learning

Program OutcomesMeets Expectations
Identify strategies for developing, administering, evaluating, and managing educational programs.89%
Examine various learning theories and apply teaching and assessment strategies for specific learning environments.93%
Acquire advanced instructional and design principles.97%
Explore and facilitate the use of contemporary and emergent technologies relevant to learning environments.94%
Apply skills for effective program planning and development within an educational setting.81%

Master of Science in Teaching and Learning - Education Leadership Principal Licensure Concentration

Program OutcomesMeets Expectations
Facilitate the development, articulation, implementation, and stewardship of a learning vision shared and supported by educational stakeholders.100%
Validate, nurture, and sustain a school culture and instructional program conducive to student learning and staff professional growth.No data available
Manage the organization, operation, and resources of a school to create a safe, efficient, and effective learning environment.100%
Collaborate with stakeholders to develop systems and relationships to engage and leverage resources, from within and outside the school, to maximize the school's ability to successfully implement initiatives that better serve the diverse needs of students.100%
Create and utilize processes to empower leadership teams that support change and encourage improvements consistent with policies, laws, and agreements.100%

Master of Criminal Justice and Law Enforcement Administration

Program OutcomesMeets Expectations
Examine crime and control from a range of theoretical perspectives and from a global spectrum.93%
Identify and read research studies in academic and scientific sources and understand them in terms of design, data collection, and analytical method.71%
Assess and synthesize scientific evaluation research in policy analysis and recommendation.91%
Discuss the roles, strategies, and impacts of effective leadership and management.88%
Evaluate the role of community-based justice in preventing crime and the “revolving door” and explore strategies of engaging community in justice planning.100%
Appreciate professional ethics for criminal justice organizations and professionals and demonstrate the ability of exercising ethical judgment in the events emerging in professional fields.94%
Show current knowledge of high-tech and occupational crimes in cause, detection, investigation, prosecution, and prevention.88%

Master of Finance

Program OutcomesMeets Expectations
Demonstrate solid analytical and financial decision-making skills.93%
Demonstrate the ability to adapt to changing global business environments including formulating financial strategies in the global marketplace.95%
Demonstrate a solid foundation in ethical standards for financial decision making and leadership.93%
Demonstrate knowledge and application of the theory and practice of finance from a managerial perspective.88%
Perform financial statement analysis and valuation of an organization to make informed decisions.91%
Analyze the roles and impacts of risk and uncertainty in decision making.97%
Demonstrate skill in security analysis and portfolio management.74%
Apply pricing and uses of standard derivative instruments.97%
Present research and analysis in a logical and coherent manner in both oral and written communication.94%

Master of Healthcare Administration and Management

Program OutcomesMeets Expectations
Acquire the knowledge and skills needed to identify and solve healthcare organizational problems using a systematic decision making approach.91%
Demonstrate the skills needed to manage, develop, and motivate organizations to meet changing organizational needs in a global business environment.98%
Conduct a critical analysis of problems, research, solution alternatives, and the environment in the development and execution of a strategy.92%
Develop awareness of the policies, procedures, laws, and ethics of the diverse array of healthcare alternatives.94%
Apply business administration and management knowledge to the healthcare industry within the domains of management, organizational leadership, quantitative reasoning for business, accounting, applied business research, operations management, finance, marketing, and strategic planning and implementation.95%
Synthesize the value of personal and professional development, community service and life-long learning.92%

Master of Human Resource Management

Program OutcomesMeets Expectations
Manage operational and strategic issues related to social, economic, and technological changes in public and private organizations.95%
Resolve conflict and create guidelines for conduct and behavior expectations, especially when related to law, ethics, and corporate responsibility.96%
Administer human resource management and labor affairs such as collective bargaining and industrial relations.94%
Recruit, hire, evaluate, and train employees in a diverse workplace through strategic planning and the development of organizational culture.96%
Execute successful management and process outcomes utilizing performance appraisals, compensation, and training.92%
Examine strategies, structures, and techniques to provide organizational improvements in a dynamic business environment.92%

Master of Information Technology Management

Program OutcomesMeets Expectations
Demonstrate technical knowledge, skills, and abilities.94%
Apply effective and efficient technological solutions to issues in a complex enterprise.100%
Evaluate the potential ethical and legal ramifications of information technology in a complex organization and on society.100%
Align organizational and IT objectives for optimal accomplishment of common strategic business goals by utilizing internal staff, vendors, partners, and consultants.90%
Recommend and execute technology-based solutions that are aligned with strategic and operational objectives of the organization.89%
Communicate IT plans and recommendations to decision-making groups and others.100%

Master of International Management

Program OutcomesMeets Expectations
Develop comprehensive strategic business plans for global expansion.94%
Understand compliance and regulatory requirements for international hiring and managing of foreign and remote employees.100%
Evaluate the proper technologies needed to sustain and secure infrastructure, data, and proprietary information.100%
Analyze competitive markets and the economic and political factors that affect them.97%
Evaluate currency and exchange rate fluctuations and determine how they affect investments and financial planning.100%

Master of Professional Accounting

Communicate effectively on business issues and various corporate situations.

Program OutcomesMeets Expectations
Develop accounting strategies to solve organizational problems and improve performance.97%
Apply qualitative and quantitative analyses in decision making and problem solving.87%
Evaluate and manage ethical and legal conflicts or issues.94%
Adapt accounting methods and practices to meet the needs of employees and leaders within an organization.85%
Analyze and apply economic and financial concepts, principles, and theories to problems and opportunities.89%
Communicate effectively on business issues and various corporate situations.100%

Master of Project Management

Program OutcomesMeets Expectations
Identify and solve organizational problems using a systematic decision making approach.91%
Apply advanced principles of project management and organizational development..99%
Critically analyze the environment, identify problems, and research alternative solutions in the development and execution of strategy within a global marketplace.90%
Analyze individual/group activities and research projects.89%
Execute strategic planning and best practices for cost and risk management, financial metrics, monitoring, and evaluation.86%
Apply techniques for quantifying and managing the impact of change on a project.85%
Evaluate testing, reliability, validity, and product quality data to ensure project success.97%
Determine the primary traits and factors associated with successful leaders from a performance perspective through the use of leadership inventories and assessments.89%
Apply ethical theories and models to global business policies, practices, and trends via case studies and scenarios.95%
Identify requirements for staffing and managing international projects.92%

General Education

Program OutcomesMeets Expectations
Describe and critique the objective and subjective meaning of art and humanistic scholarship within a global context.75%
Apply critical reasoning, grounded in the paradigms of the humanities and the sciences, to academic analyses and to decisions made in everyday life.87%
Explain and apply the theories, concepts, practices, and symbolic systems of the natural sciences; construct a framework to communicate scientific knowledge with both experts and laypersons.72%
Integrate reasoning, critical thinking, APA style, and proper research into the arts and sciences through written communications, and, in selected English courses, develop a final writing portfolio.76%
Describe and critically analyze the key events and broad narrative of United States history; apply historical thinking to contemporary issues.88%
Apply logic, algebra, statistics, probability, geometry, and number theory to quantitative reasoning and problem solving.78%
Apply social and behavioral sciences, including social media, to construct a framework for analysis of the links among individuals and communities and the constitutive roles of social organization and social power.84%

Undergraduate Learner Outcomes

Undergraduate Learner OutcomesMeets Expectations
Demonstrate in-depth knowledge of a discipline or content area through professional application.N/A (see program outcome results)
Develop and communicate information effectively using a variety of methods.85%
Select current technology applications and apply to specific professional problems and workplace challenges.90%
Demonstrate collaboration and leadership skills.91%
Prescribe actions to effectively address a variety of ethical situations that support social responsibility.88%
Assess and interpret global and diversity issues pertinent to the discipline or content area.88%
Apply critical thinking and reasoning skills for effective analysis.91%

Information Literacy Outcomes

Information Literacy Outcomes Meets Expectations
Inquiry and Searching: Explore research as a creative and iterative process informed by analytic and technology skills. 94%
Source Selection and Evaluation: Use a variety of markers to evaluate and select appropriate sources. 93%
Knowledge Creation: Synthesize knowledge and construct meaning using various sources of information. 100%
Information Use: Participate in the exchange of ideas/dialogue. 83%


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